Privacy Policy

Last updated: January 20, 2025

Your Privacy Matters

At Foundation Repair Cost Calculator, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Use our foundation repair cost calculator
  • Contact us through our contact forms or phone
  • Request contractor referrals
  • Subscribe to our newsletter or updates
  • Participate in surveys or feedback forms

This personal information may include:

  • Name and contact information (email address, phone number)
  • Property address and location information
  • Foundation type and problem descriptions
  • Budget preferences and timeline requirements
  • Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

  • IP address and geographic location
  • Browser type and version
  • Operating system and device information
  • Pages visited and time spent on our site
  • Referring website and search terms used
  • Date and time of visits

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us remember your preferences, analyze site traffic, and improve our services. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

  • Provide accurate foundation repair cost estimates
  • Connect you with qualified contractors in your area
  • Respond to your inquiries and provide customer support
  • Process and fulfill your service requests

Communication

  • Send you requested information about foundation repair services
  • Provide updates about our services and features
  • Send important notices about changes to our policies
  • Respond to your comments, questions, and requests

Improvement and Analytics

  • Analyze website usage to improve our services
  • Develop new features and functionality
  • Monitor and analyze trends and usage patterns
  • Ensure the security and integrity of our services

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

We may share your information in the following limited circumstances:

Contractor Network

When you request contractor referrals, we may share relevant information (name, contact details, property location, and project details) with licensed contractors in our network to facilitate service provision. All contractors in our network are required to maintain confidentiality and use your information solely for providing requested services.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information. You can do this by contacting us directly or updating your preferences through our website.

Opt-Out

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly. Note that you may still receive transactional or service-related communications.

Data Deletion

You may request deletion of your personal information, subject to certain legal and business requirements. We will respond to such requests in accordance with applicable law.

Cookie Controls

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which it was collected.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Users

Our services are primarily intended for users in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@foundationrepaircostcalculator.online
Phone: 877-734-5992 (877-734-5992)
Mail:
Foundation Repair Cost Calculator
Privacy Department
[Address to be provided]
United States

Your privacy is important to us. We are committed to protecting your personal information and being transparent about our data practices. If you have any concerns about how we handle your information, please don't hesitate to contact us.

This Privacy Policy was last updated on January 20, 2025, and is effective immediately.